Team Description

Dan Ortman – President Dan has over ten years experience as a Director of Technology. With a degree in computer science, and his technology experiences from a programmer through CIO, he ensures PDS clients receive first-class service – and truly understands the needs from a client perspective. Currently the CIO of Quality Concepts and President of PDS – a division of Quality Concepts, Dan continues to scale the national offices as the QC network grows.

Mike Felesena – Sr. Network Engineer Mike has over 25 years experience as a top-shelf Network Engineer. As PDS’ Sr. Network Engineer, Mike is widely known as our county’s elite IT Specialist. Mike is Sonicwall CCSE certified, Citrix CCA, Mail Archiver and Mail Essentials certified, SFI Mail Security certified, Cisco CCNA, and Microsoft MCSE – Currently updating to MCITP: Enterprise Administrator

Lucas Papineau – Network Engineer Lucas has a Bachelor of Science in Networking, and more than eleven years of diverse experience in the technology field – Including five years as a Computer Technology Instructor, while administrating the schools network. CompTIA A+ Certified, Network + Certified 12/2010, Currently Studying for CCNA Certification and MCITP: Enterprise Administrator

Josh Greenburg – Network Engineer Josh has both the A+ and Network+ Certifications, and is HP Certified in Desktops, Laptops, and Printers. Josh has several years experience working with high level wide area networks, with an emphasis on Server Virtualization and Terminal Services. Currently studying for MCITP: Server Administrator

Chris Sargent – Web Designer and Programmer Chris has 15 years experience in Graphics Design and Programming. Having worked as a Marketing Director, Web Developer, IT Analyst, and Graphic Artist, Chris has the vision our clients rely on to showcase their products or services. Chris is well versed in the Adobe Creative Suites and has the ability to program in several languages such as ASP and JavaScript.

Larry Penrod – Director of Inside Sales Larry began in this industry in 1983 as part of Micro Computers. He then moved on to start his own business in 1989, Ideal Computers, here in Kankakee, IL. 17 years ago Larry joined PDS and has since been the leader in sales to date. To add to his sales success, Larry has certifications in Microsoft AER, Symantec AER, Sonicwall Sales, HP ProCurve, Desktop, Laptop, and Server Sales, Citrix XenServer, XenDesktop, and ZenApp sales.

Jennifer Long – Business Technology Consultant Jennifer has 15 years experience in marketing, customer service, and account management in the technology industry. She has a BA from Olivet Nazarene University and is Microsoft AER authorized. Jennifer has knowledge of many product and service lines and will be able to assist our clients in finding the best solutions to keep them running most efficient.

Michelle Gustafson – Client and Services Coordinator Michelle has 14 years experience in customer service and services coordination.

Pam Senesac – Administration and Sales Coordinator Pam had 20 years experience in providing assistance to staff and well as coordinating sales, purchasing, and accounting duties.